"This note is long overdue. Thank you very much for the service we received in the TV and home theater upgrade and installation. Once again we found your company to be very professional and service oriented. Those are very important qualities to me and one of the main reasons we continue to place orders with you when the need to change our audio visual equipment arises... [Your employees are] very knowledgeable and very dedicated to ensuring the customer is satisfied... We appreciate it and would recommend your services to anyone needing audio visual work!!!!" - Jonathan M. Bellow, Operations Coordinator (December 2010)
To whom it may concern,
I am currently a Connect One security customer and am completely satisfied with my sales rep., Diane Ramirez, and the quality of service I receive.
I have been a customer with ADT Security (directly) for the past 11 years and recently purchased a home in Telfair. My builder’s sales office had recommended Diane to me when considering activating service with my home alarm service.
Diane was very responsive and professional; and the installer was knowledgeable and efficient. I highly recommend Connect One and Diane Ramirez. -C. Cole (September 2010)
"Good Morning Mr. Armstrong, who would I contact regarding your service? I would like to see you recognized for the outstanding service you provided my sister and myself. It is very rare that you can find someone such as yourself. You really went above and beyond to make sure that we were taken care of. Please let me know and thank you for everything. The alarms have given us peace of mind." -SFC Gutierrez (July 2010)
"I am writing you to tell you that you have the BEST employees around. Terry and Danny were so helpful to me and my family. I have one of your systems in my home, but it is not monitored at this time. That did not matter to either one of these guys. We hope to have service one day and in dealing with Terry for two days and Danny for one sealed our decision on the company we will choose. These days people don't care about customer service anymore, but this is not the case with your company. They were very professional and knowledgeable, that is something you don't find either. Whatever you are doing please continue, we need more companies like yours! I called your office to compliment Terry and Danny, and was transferred to your secretary and she was wonderful as well. You have keen ability for hiring all the right people, with awesome personalities." -Katherine G (November 2009)
"I'm very happy to know the security service I've picked to secure my family is not some 'all-talk, no action' company. The important thing is that I now feel my family will be safe. It's really not just about the money. So now I would like to thank you for helping me. You are a God send! Please let all those involved my deep appreciation for being on top of things. This is what I wanted to be able to tell people when asked about my security service." -Victor S. (October 2009)
"...Your technician was very kind and helpful yesterday... Actually everyone has been very nice. Jonathan and Dallas recommended what they thought would give us the best protection. We probably could have stayed with the motion detector, but I was concerned about the dogs even though they are small. You were very kind to listen to my concerns and recommend an alternative... Thank you Terry. You provide excellent service for your customers. I'm pleased that you happened to be the one my call was referred to. After talking to you I knew I was in good hands." -Nancy B. (September 2009)
"We would like to take this opportunity to say thank you for all the great service you've provided to us and our Homeowners throughout our 12 years in business. From pre-wiring to monitoring, your team has come through for us time and time again. It gives us great peace of mind that our Homeowners can feel safe and secure in their new Design Tech homes. We look forward to partnering with you for many years to come!" -Michael E. Feigin, Owner/CEO of Design Tech Homes (March 2009)
"For over 10 years, Parkstone Estate Homes has counted on ConnectOne to provide us with our security needs. We have come to rely on their consistent delivery of a quality product and service. As a homebuilder, we appreciate the professionalism and knowledge their team provides. Parkstone Estate Homes can confidently recommend ConnectOne as a solid and reliable supplier, and experts in their field." -Michael Baldwin, Partner, Parkstone Estate Homes (March 2009)
"I want to thank you for the many years of outstanding service you have provided. Your team at Ranger American has always provided an extra level of professionalism and has been there for us and our customers when you were needed. We are looking forward to working with you for many years to come and wish you all the best." -Mack Davis, President, Eagle Rock Homes (March 2009)